Our Process
Our Process Scottsdale

Initial Design Consultation

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The thought of remodeling your home often brings feelings of excitement and joy, soon followed by anxiety and frustration. Let one of our experienced designers help put the remodeling process in perspective!

Premier offers a free, no obligation, one-hour consultation to review and discuss your project. During this meeting, it our objective to understand your motivation and goals surrounding your unique remodeling project. From there, we can help define your priorities, set realistic timeline expectations, and help establish that ever important budget window. At the conclusion of this meeting, you will have a better understanding of all that is involved, project timelines, and comparable project costs.

We offer free consultations in both our Mesa & Scottsdale locations.

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  • Showroom Appointments in Scottsdale & Mesa
  • Review of your Project
  • Define Priorities
  • Establish Budget

Field Measure & Documentation

We will enter into a Design & Planning Agreement for a modest fee which will depend on the scope of work in your remodel project. This fee will be later applied toward the final project cost. Next, our designers will visit your home to photograph, sketch, and measure the existing space.

Design & Planning Agreement

Jobsite Visit

Photograph and Measure

Revisit Priorities & Project Scope

Design Presentation

At the first design presentation our designers will present to you several design concepts, a detailed scope of work, and product selection options that have been chosen by your designer. Project decisions will be made on both design and product selections. These decisions in conjunction with any scope of work changes will be incorporated into the revision meeting.

Review of Design Concepts

Review of Detailed Scope of Work

Review of Material Selections

Revision Meeting

Revision meetings are scheduled to document and clearly define all selections and project decisions. Once complete, a comprehensive, fixed price proposal/contract is presented.

  • Present Revisions
  • Review & Finalize Plans & Selections
  • Review & Sign Proposal / Contract
Revision Meeting


Fully Customized Blueprints

Product Acquisition

After review, all project materials are ordered, verified, and storage at our facility until start of project

  • Internal Review
  • Product Ordering
  • Verification
  • Secure Storage of Product

In-Home Project Review

Approximately 30 days after contract signing, your Designer, and Project Manager will meet at your home to review the project in detail. A preliminary set of plans (see Sample plan) will be brought along to verify and/or adjust as needed. At this time, our project manager will discuss a tentative start date and will become your primary point of contact moving forward.

  • Job Site Inspection
  • Verify Plans
  • Tentative Scheduling


Our project Manager and in-House craftsmen will keep you informed throughout the duration of your project. You can be assured that all design details will be delivered as expected and that your project has turned out exactly as planned.

Continual communication

Progress Updates

Supportive Documentation

Gregory Heden

Greg Heden

Kym Davis Vice President

Kym Davis

Vice President Design & Sales
Kent Redmond Project Manager

Kent Redmond

Vice President Operations
Bruce Pearson Design

Bruce Pearson

Stephanie Rice Design Tech

Stephanie Rice

Design Tech
Aimee Smith Design

Aimee Smith

Stephanie Olesen Bute Design

Stephanie Olesen-Bute

Deborah Jo Mance Design Assistant

Deborah Jo Mance

Design Assistant
Tracey Straub Controller

Tracey Straub

Max Arnold Purchasing and Receiving

Max Arnold

Purchasing & Receiving
Greg Heden

Greg Heden

President & Founder

Founder of Premier Kitchen & Bath, Greg Heden consistently provides clients with valuable home remodeling services through trust, high quality craftsmanship, and superior design to ensure a well rounded, customer oriented experience.

Project Completion

Once your project has been completed, our Project Manager will do a final walk through to assure everything has been completed as per design. Lastly, Premier’s Industry leading, 10-Year Labor warranty provides your family with worry-free enjoyment.

Final Walk-Through

The final inspection by our project manager is essential to the project’s completion. We take extra care to make sure that every detail is completed to your specifications, and that they meet our own stringent guidelines.

10-Year Warranty

We provide an unparralled 10-Year Labor warranty so you can be sure your project will be trouble-free for years to come!